SHIPPING & RETURNS
All orders are shipped USPS Priority Mail with tracking between 2-3 business days from shipping date within the United States. There is a flat fee of $9.95.
You will receive an email notification when your item(s) ship.
International shipping is not available.
RETURN & EXCHANGE POLICY
SPA PRODUCT RETURN POLICY
While our goal at Renew Skin and Wellness Center is to make sure our product recommendations will work for you, sometimes your skin might not react as expected. We work with you to choose the best products based on their skincare needs. If you have received a skincare consultation or treatment from Renew Skin and Wellness Center, we welcome your slightly used product as a return if it did not work for you. You may choose another product or get a full refund in the form of credit. Cash back is not available. However, if you have not received a treatment or consultation from Renew Skin and Wellness Center prior to purchasing a product, we are sorry to say that we cannot accept any returns (used or unused).
ONLINE RETURN POLICY
All online purchases are final. Please note, if ordering online, be mindful that if this is a new product for you, it might not work on your skin. If it doesn't work for you, please consider giving the product to someone else who may benefit and/or come in for a skin evaluation or treatment if you haven’t had one, and we can make a product recommendation for you to purchase in the Boutique.